Provide professional product consulting for global customers, deeply integrate with construction scenarios and actual needs, first clarify adaptation directions then match specific models, avoid selection mistakes, and help efficiently meet production requirements.
Demand Evaluation: Accurately connect with customers’ construction scenarios and actual needs, scientifically evaluate adaptation directions, and clarify suitable equipment types.
Selection Guidance: Based on over 30 patents, explain core parameters in detail, match specific models according to the determined adaptation direction, and provide professional selection suggestions.
Provide professional product consulting for global customers, deeply integrate with construction scenarios and actual needs, first clarify adaptation directions then match specific models, avoid selection mistakes, and help efficiently meet production requirements.
Standard Support: Provide installation manuals, video tutorials and accuracy reference plans, guide pipeline connection and safety inspection, and fully comply with ISO9001 standards.
Online Q&A: Answer operational questions through exclusive channels, explaining core functions, daily inspection and basic fault handling points.
Build a three-dimensional guarantee system of “warranty + service outlets + online support”, rely on global outlet resources to cover basic operation and maintenance needs throughout the equipment lifecycle, and strengthen the operation and maintenance barrier.
3-Year Warranty: Covers all core and non-core components, with free replacement for core parts and free repair for non-core parts; exclusive remote detection and calibration guidance for Everlens lenses.
All-Time Support: 8-hour response, with expert teams customizing remote solutions for welding scenarios.