Customer Background
Shandong Swan Cotton Industry is a medium-sized cotton machinery manufacturer with 100-500 employees, specializing in the production of cotton carding machines and cleaning machines. The company had been relying on submerged arc welding for its Q235 carbon steel frames (8-12mm thickness), but faced challenges such as inefficient welding processes, long welding times (12 hours per unit), and frequent need for two operators for re-welding. Additionally, weld cracks and low assembly success rates (only 85%) were driving up after-sales costs, leading the company to seek a more efficient and reliable water-cooled Welder Laser Machine to solve these issues.


Solution
Kempson Team recommends the KPS-LHW4000 thick plate water-cooled welder laser machine. This 4000W system achieves 12mm carbon steel fillet welds, equipped with a Teyu 18000W full copper tube chiller supporting 24/7 continuous operation. Featuring a patented Black Gold welding torch and four-drive wire feeder, it delivers 8mm weld widths with single-pass penetration on 8mm steel plates, boosting weld strength by 25%—ideal for fixed-station assembly line requirements.


During the communication phase, the Kempson team demonstrated Q235 thick plate welding with the 4000W water-cooled laser welder, visually showcasing single-pass penetration. Our technicians pre-set frame welding parameters on the equipment’s high-definition touchscreen, completing assembly line workstation adaptation and debugging using a 10-meter fiber optic cable and swivel casters. The after-sales team simultaneously committed to a three-year warranty for the entire machine and established a dedicated response channel, completely alleviating the customer’s concerns.
Customer Feedback
After the Water-cooled welder laser machine was put into use, the customer reported that welding time per rack has been reduced to 4.5 hours, significantly lowering labor costs. Additionally, welds exhibit no cracking and require no grinding, leading to a substantial increase in installation and commissioning pass rates. The customer highly commends the equipment’s thick-plate welding capabilities and plans to add two more units for a new production line in 2026.