Customer Background
Jiangsu Chaojing is a small enterprise specializing in agricultural and livestock food machinery manufacturing, employing 10-50 staff. The company primarily produces stainless steel structural components for food machinery production. Food machinery involves stringent hygiene and corrosion resistance standards during operation, demanding high product quality and structural component stability. To ensure welding quality and enhance production efficiency, the company ordered a high-efficiency, stable 4000W thick plate laser welding machine from Kempson.
Customer Requirements
The existing welding equipment failed to meet the stringent requirements for stainless steel structural welding. Traditional systems exhibited limitations, particularly in corrosion resistance and weld quality, unable to guarantee weld strength and stability. Prolonged operation frequently caused equipment overheating, negatively impacting production efficiency. To meet the corrosion resistance requirements for stainless steel components in food machinery, Jiangsu Chaojing urgently needed a high-power laser welding system capable of efficiently welding thick stainless steel plates while maintaining continuous operation for extended periods.
Solution
Based on the customer’s requirements, the KPS team customized the KPS-LHW4000 thick plate laser welding solution with water-cooled system. This system delivers 4000W laser power, enabling efficient welding of stainless steel corner joints up to 11mm thick.
It meets the company’s stringent requirements for weld strength and corrosion resistance in food machinery structural components. The KPS-LHW4000 is equipped with a Teyu 18000W full copper tube chiller, enabling 24/7 uninterrupted operation at high power levels. This significantly enhances production efficiency and equipment stability.
To meet customer demands for welding precision, the KPS-LHW4000 employs a patented multi-rotation anti-spatter black gold welding torch. This significantly extends the service life of the torch’s protective lens (8 times longer than industry standards), reduces lens replacement frequency, and lowers production costs. The equipment’s monthly consumable cost is approximately 150 yuan, substantially reducing routine maintenance expenses.
The KPS-LHW4000 precisely controls weld width to 8mm with a build-up height of 4.5mm, achieving a 25% increase in weld strength. This eliminates the need for secondary grinding and perfectly meets stainless steel corrosion-resistant welding standards.
From solution demonstration to equipment commissioning, the team provided end-to-end support: conducting on-site tests of stainless steel welding results, storing optimized parameters on the device’s high-definition touchscreen for rapid operator familiarization, and precisely positioning the unit at fixed workstations using its 10-meter fiber optic cable and swivel casters to accommodate workshop layouts. The after-sales team simultaneously established dedicated equipment records, committing to 48-hour response times for fault resolution.
Customer Feedback
Following the deployment of the 4000W thick plate laser welding Machine, Jiangsu Chaojing’s existing pain points were completely resolved: The water-cooling system ensures uninterrupted continuous operation at high power, producing dense and uniform welds that fully meet the corrosion resistance requirements for food machinery. The black-gold welding torch significantly reduces lens replacement frequency, lowering monthly consumable costs by over 60%.
Customer Feedback: “The equipment delivers stable welding quality with virtually zero downtime losses.” The client also stated they will continue monitoring long-term stability, plans to purchase additional models for other processes, and expects more thorough resolution of after-sales issues.
